Introduction
Welcome to Shortmid Stay, specializing in vacation property rentals and property management services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and share the information we gather from visitors and customers of our website and services.
Types of Information Collected
We collect the following types of personal information from our clients and visitors:
Name
Email Address
Mailing Address
Phone Number
Payment Details (Credit Card Information, Billing Address)
Property Preferences (for guests)
Rental Dates and Stay Information
Property Management Requirements (for property owners)
How Information is Collected
We collect customer information through the following methods:
Information provided directly by customers when booking a rental or inquiring about property management services.
Automatically through cookies and other tracking technologies when you visit our website.
Through third-party integrations, such as payment processors, booking systems, and property management platforms.
Purpose of Data Collection
We collect customer information for the following purposes:
To process transactions and confirm bookings for vacation rentals.
To provide property management services and ensure proper communication with property owners.
To communicate with guests regarding bookings, check-ins, and other stay-related information.
To personalize your experience on our website and recommend properties that suit your preferences.
To improve our services based on customer feedback and usage patterns.
Data Security Measures
We take appropriate security measures to protect customer data, including:
Secure transmission of information using SSL (Secure Socket Layer) technology.
Limiting access to personal information to authorized personnel only.
Regularly updating security practices to protect against unauthorized access or disclosure.
Data Sharing
We do not sell, share, or rent any personal information to third parties, except in the following cases:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing transactions, providing booking services, or managing properties, as long as these parties agree to keep this information confidential.
Legal Requirements: We may disclose information if required to do so by law or in response to legal requests, such as subpoenas or court orders.
Property-Related Communication: We may share necessary information with property owners regarding booking details or guest preferences.
User Rights
Guests and property owners have the right to:
Access their personal information upon request.
Update or correct inaccuracies in their personal information.
Request deletion of their personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us at +1 (818) 305- 6520.
SMS Consent
We may send you SMS updates regarding your booking or property management services. We do not share SMS consent with third parties.
Do We Use Cookies?
Yes, we use cookies to enhance your browsing experience, analyze website traffic, and facilitate booking processes. You can choose to disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.
Do We Disclose Any Information to Outside Parties?
We do not disclose personal information to outside parties, except for trusted third parties who assist us in operating our website or providing property management services, as long as those parties agree to keep this information confidential.
Third-Party Links
While our website may contain links to third-party websites (such as booking platforms or travel service providers), we are not responsible for the privacy practices or content of these websites. We do not share customer information with these third-party sites.
California Online Privacy Protection Act (CalOPPA) Compliance
We comply with the California Online Privacy Protection Act (CalOPPA). We do not distribute customer information to outside parties without consent. If you are a California resident, you may request access to your personal information and request its deletion in accordance with the law.
Children’s Online Privacy Protection Act (COPPA) Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA). Our website, services, and rentals are intended for individuals who are at least 18 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Legal & Licensing
We adhere to all applicable legal and licensing requirements related to the collection and processing of customer information in the vacation rental and property management industries.
Your Consent
By using our website and services, you consent to the terms of this Privacy Policy.
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.CCPA Privacy Notice
Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. If you are a California resident, you have the right to:
Request access to your personal information.
Request deletion of your personal information.
Opt-out of the sale of your personal information.
Contact Information
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at +1 (818) 305- 6520.
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